Thank you for visiting Catbox.ae. The Catbox Website and services are provided by Medialice Fze, a business registered in the UAE (“Catbox,” “we,” “us,” or “our”). These terms and conditions govern your access to and use of the Catbox website (the “Website”) and all services provided by Catbox via the Website, including our monthly product and gift service (collectively, the “Services”).
Catbox offers a subscription service for the monthly delivery of cat-related products for your cat or as a gift to other cat lovers. Access to the Website, use of the Services, and purchase of the Products is subject to these Terms and Conditions and the Catbox Privacy Policy available on the Website.
By using our Website or subscribing to our Services, you accept these Terms and Conditions unconditionally. Please review them carefully, as they may have changed since your last visit. The most current version of these Terms and Conditions can be viewed on our website.
Catbox maintains this Website as a service to its user community, subject to these Terms and Conditions. You are responsible for obtaining any equipment and Internet service necessary to access our Website and for paying any fees for the equipment and service you select. We may alter, suspend, or discontinue this Website or the Services at any time and for any reason, without notice. The Website may also become unavailable due to maintenance or malfunction of computer equipment or for other reasons.
As a Catbox subscriber, we will send you a package each month with a selection of items that may include toys, hygiene products, treats, and other feline-related items. The selection of Products may vary each month.
All information that you provide to register with Catbox is subject to our Privacy Policy. You agree to pay the monthly subscription fee for the products supplied each month. If your payment method reaches its expiration date and you do not update your credit card information or cancel your account, you authorize us to continue billing that credit card. We encourage you to keep your payment method information up to date. We accept payments through major credit cards.. For credit card payments, we use Stripe, a third-party payment service, to process your payments securely. By submitting your payment information, you authorize us to provide your payment details to Stripe for processing. Please be aware that the security and handling of your payment information are governed by Stripe's own privacy policy and terms of service.
Shipping and handling fees are included with your order unless indicated otherwise. For loss or damage claims, you must notify Catbox within 15 days if you believe any part of your order is missing or damaged.
If a product is defective, you may return it within 15 days of delivery, and we will send you a new item or credit your account. The returned products must be in the condition you received them and in the original box and/or packaging.
These Terms and Conditions are governed by the laws of the UAE, without regard to its conflict of law provisions.
We may amend these Terms at any time by posting the revised Terms on the Website. Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms and Conditions, please contact us at hello@catbox.ae
We are committed to protecting the security of your personal information. We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Despite these measures, you should know that Catbox cannot fully eliminate security risks associated with personal information.
You expressly agree that use of our Website and Services is at your sole risk. They are provided on an "as is" and "as available" basis. Catbox expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Catbox shall not be liable for any indirect, incidental, special, consequential, or exemplary damages resulting from your use of the Website or Services or from the purchase or use of any products procured using the Service.
You agree to indemnify and hold harmless Catbox, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Website or Services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
